Custom Online Payment System for Homeowners Association

Simple, Three-Step Process

1. 1. Enter Your Information - Homeowners select their address from a dropdown menu, enter their contact details, and choose their preferred payment option
2. 2. Secure Checkout - A professional payment form powered by Stripe handles credit card processing with bank-level security
3. 3. Instant Confirmation - After payment, homeowners receive an immediate confirmation on-screen and via email

Flexible Payment Options

Understanding that not everyone can pay their annual dues in one lump sum, we built in three payment choices:

• • Pay in Full: One payment for the entire year
• • 4-Month Installment Plan: Spread payments across four months
• • Pay Any Amount: Make a partial payment toward your balance

All payment options automatically calculate and display the convenience fee (2.5%) so there are no surprises at checkout.

Smart Address Selection

Instead of typing out their full address (and risking typos), homeowners simply select their property from a pre-populated dropdown list. This eliminates data entry errors and ensures the association can accurately track which properties have paid.

Real-Time Price Calculations

As homeowners select different payment options, the system instantly calculates and displays the breakdown: base fee, convenience fee, and total amount. This transparency builds trust and eliminates confusion about final costs.

No Monthly Fees or Complex Setup

Unlike off-the-shelf HOA management software that often requires expensive monthly subscriptions, this is a custom-built solution tailored specifically to Carriage Lane's needs. The HOA only pays standard Stripe processing fees when a transaction occurs—no hidden costs or monthly minimums.

Professional Appearance, User-Friendly Design

The payment portal is branded with the community's logo and colors, creating a professional, trustworthy impression. The clean, modern design works seamlessly on phones, tablets, and computers, making it easy for homeowners of all ages and technical abilities to complete their payment.

Secure and Reliable

Payment security is handled by Stripe, which means the HOA never stores sensitive credit card information on their servers. Stripe is certified to the highest industry standards (PCI Level 1), providing peace of mind for both the association and homeowners.

Administrative Time Savings

Before this system, board members spent hours processing mailed checks, making bank deposits, and manually tracking which residents had paid. Now, payments are processed automatically, funds are deposited directly into the association's bank account, and transaction records are stored digitally for easy record-keeping.